1. GEMBA WALK STAGE
Across all stages
2. BRIEF DESCRIPTION AND HOW TO USE THE GEMBA WALK COMMUNICATION IN THE GEMBA WALK
Gemba Walk communication is a practice that takes care of effective and continuous communication about Gemba Walks within the organization. It can use internal social media platforms, an intranet platform, sharepoint, or any other online platform developed or employeed to enable leaders, facilitators and employees to share their efforts, best practices, accomplishments, improvements and other initiatives related to Gemba Walks. Furthermore, offline communication such as flyers, posters, exhibits, tours, etc. about Gemba Walks is also governed by this practice.
3. ROLES AND ACTIVITIES
Leader: Moderates, publishes and disseminates content, successes and learnings about Gemba Walks and improvement initiatives
Facilitator: Manages platforms, encourages sharing, moderates content, publishes best practices and other Gemba Walk-related content
Team member: Publishes and disseminates Gemba Walk content
4. EXPECTED BENEFITS FOR THE GEMBA WALK
Ensures accurate, up-to-date, reliable and easy to access/find content
Provides an easy-to-use platform with clearly defined roles
Improves internal communication
Engages users and invites them to interact and share
5. ORGANIZATIONS THAT ADOPT THE GEMBA WALK COMMUNICATION
Airbus Defence and Space, Bocar Group, CEMEX, Rolls-Royce Motor Cars and Swisscom